1、一年以上奢华酒店相关岗位工作经验
2、温暖,热情,微笑以及令人愉快
3、较强的沟通及组织协调能力
4、在日常基础上,找出客人的偏好和协调与其他部门发现超越客人的期望
5、始终关注顾客至上情况,确保提供量身定制的服务以实现目标
1. Above 1 year experience with an international luxury hotel brand ina similar role
2. Warm, welcoming, always smiling and pleasant
3. Good communication, organization and coordination skills
4. On a daily basis, find out guests’ preferences and coordinate thefindings with other
departments to exceed guests’ expectations
5. Always liaise with the CRM system and comments to ensure delivery ofbespoke
service to achieve targets
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-良好
- 计算机能力:良好
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