Job Description:
1. Ensure that standards are maintained at a superior level on a daily basis.
2. Anticipate guests' needs, respond promptly and acknowledge all guests.
3. Maintain positive guest relations at all times.
4. Resolve guest complaints, ensuring guest satisfaction.
Requirements:
1. Bachelor's degree or above
2. Fluent in English, able to communicate in basic Mandarin
3. Relevant working experience in 5 star hotels
4. Expected start date: December 2026
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