销售副总监

FINANCIAL RETURNS财务回报
· Validate of the potential of assigned accounts and create account plans as per the IHG hotels Business Development standard operating procedures
实现潜在客户转化并根据洲际酒店业务开发SOP制订个性计划。
· Develop the assigned portfolio to meet set goals and maximise profitability
开发已分配的客户以满足既定目标并使利润量化。
· Gather information on current and prospective clients / contacts to generate incremental business
收集现有的，及潜在的客户联系信息以生成额外增加的生意。
· Maintain effective control of sales expenses
保持有效控制销售费用。
PEOPLE员工团队
· Use both account interaction and publicly available tools to monitor competitors' activities as it relates to both the hotel and the portfolio of accounts and share relevant information with key stakeholders in line with hotel procedures
使用客户信息及公共工具来监测竞争者的行为，因为这与酒店及客户息息相关，并使用酒店流程与主要股东分享相关信息。
· Provide feedback to management on changing market conditions, including competition and market trends
提供关于改变市场环境管理的反馈，包括市场竞争及市场趋势。
· Involve Director of Sales where appropriate on sales calls and sales meetings
参与必要的销售拜访和销售会议。
· Communicate to his/her superior any issues encountered and other relevant information
与上级沟通工作中遇到的任何问题及相关信息。
· Attend and participate in and where appropriate, organise training sessions, daily briefings and other meetings as required
出席并参与组织培训，每日简报及所需要参加的其他会议。
· Where applicable, supervise, manage and train Business Development Executives and Business Development Coordinators in carrying out their responsibilities
监督，管理及培训业务拓展主任及业务发展协调员，旨在贯彻实旋他们各自职位的职责。
· Where applicable, act as escalation point for client and members of the Business Development Team when issues are not solved at a proper level
当问题没有被合适的解决，要站在客户及商务发展团队的角度考虑，行事。
GUEST EXPERIENCE宾客体验
· Network within one’s portfolio of accounts to build relationships with key decision makers and other relevant staff
在某个客人的档案网络里与关键决策人和其他相关人员建立关系。
· Conduct client meetings as well as planning and coordinating site introduction tours and inspections
合理为客户计划协调安排现场考察体验。
Handle and manage clients’ queries or issues
处理及管理客户的询价或是问题。
· Be proactive and responsible for the follow up of new sales leads to enhance guest experience
主动积极跟进新的会议信息，加深客户体验。
· Develop and maintain contact with business generators (MICE Planner; travel agents; etc.)
开发并维持与商务统筹者（MICE 计划者，旅行社等）的联系。
RESPONSIBLE BUSINESS企业责任
· Ensure accurate and timely updating of an accurate record of all relevant activities in the provided Sales System (i.e. Delphi; Opera; etc.) for future reference and control purposes
使用特定的销售工具（如Delphi, Opera）确保及时的更新所有相关活动的记录供今后参考和控制。
· Update Account and Contact profiles, attach Account plans, ensure ‘live’ information for action
更新客户及联系文档，并附上客户计划，以确保今后活动使用信息的可用性。
· Develop awareness and reputation of the hotel and the brand in the local community.
提高酒店在当地市场的认知度及声誉影响。
Perform other duties as assigned.
履行所分配的其他职责。