1.协助销售总监制定酒店整体销售策略、年度/季度销售计划,拆解客房、会议、宴会收入预算,带领销售团队完成酒店整体销售目标。
Assist Director of Sales in formulating overall hotel sales strategy and annual/quarterly sales plan; decompose revenue budget of rooms, meetings and banquets, lead sales team to achieve overall hotel sales objectives.2. 负责销售团队日常管理,审核销售拜访计划、销售报表;监督销售全流程工作质量,开展团队培训、绩效辅导,搭建销售人才梯队。
Manage daily operations of sales team; review sales call plans and sales reports; supervise end‑to‑end sales quality, deliver team training and performance coaching, build sales talent pipeline.3. 主导重量级大客户、政府项目、大型MICE(会议、会奖、会展)项目商务洽谈、合同评审,深度经营核心战略合作客户,统筹重大VIP接待工作。
Lead business negotiation and contract review for top‑tier key accounts, government projects and large‑scale MICE events; manage core strategic partners and oversee VIP reception arrangements.4. 深度研判区域市场环境、竞品动态、行业趋势,定期输出市场研判报告,协同收益管理部门优化价格策略,提升ADR、出租率及综合营收。
Analyze local market landscape, competitor moves and industry trends regularly; collaborate with revenue management team to optimize pricing strategy for ADR, occupancy and total revenue growth.5. 协调销售部与前厅、餐饮、宴会、财务、预订等部门协同运转,处理重大客户投诉与客诉升级问题,保障项目落地品质。
Facilitate cross‑functional collaboration among Sales, Front Office, F&B, Banquet, Finance and Reservations; handle escalated key‑client complaints and guarantee service delivery quality.6. 管控销售合同、报价、客户信用及回款跟进,监督销售系统、客户档案体系规范化管理;参与集团销售活动,落实温德姆集团运营及品牌标准。
Oversee sales contracts, quotations, client credit and payment collection; standardize sales system and client database management; participate in Wyndham group sales initiatives and enforce brand standards.7. 销售总监缺位时,代理主持销售部相关工作;完成管理层交办的其他工作。
Act on behalf of Director of Sales during absence; complete other assignments from hotel management.
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