Floor Manager 楼层经理

Position Summary 职位概述:
1.To patrol land inspect rooms, floor
pantry room, sterilization room and floor public area etc. several times a day
to maintain cleanliness. If any problems found, request Engineering Department
to repair or recommend rooms which should be taken out of order in coordination
with Executive Housekeeper.
巡视，检查房间，楼层工作间，消毒间和楼层公共区域的清洁卫生，并负责保持。如发现任何问题，协助行政管家通知工程部维修，并报成坏房。
2.To coordinate with the Front Office
to ascertain rooms are available through hourly and daily information and when
requested by the Front Office coordinates cleaning rooms for other purpose like
office.
了解房态，在前台需要时，协助清理房间以便使用。
3.To inspect and maintain good
working condition of appliances for cleaning in coordinate with Engineering
Department.
检查和保持清洁用品的良好工作状态，如有问题及时与工程部联系。
4.To plan cleaning schedule of all
relevant areas and execute cleaning jobs, waxing, carpet shampooing, polishing
metals and cleaning windows etc.
依据计划，安排清洗有关区域，打蜡，洗地毯，抛铜和擦玻璃的时间表。
5.To supervise Linen room and
coordinate with Laundry to keep linens and uniform of each department in the
best condition.
管理布巾室并和洗衣房保持联系，以确保所有布巾和工服都处于良好状态。
6.To assume responsibilities of
Assit. Executive Housekeeper in his/her absence.
在行政副管家不在的情况下，承担责任。
7.To coordinate and follow up repair and
trouble reports.
协调工程部进行维修，并完成维修报告。
8.To recommend rooms which should be
taken out of order.
将需修的房间报为坏房。
9.To conduct inventory of supplies
and equipment periodically and investigates new and improved cleaning method.
定期盘点补给品和设备，研究新的和改进的清洁方法。
10.To attend guest requests and
complaints.
处理客人的要求和投诉。
11.To perform other related duties
assigned by Superior.
完成上级交给的相关工作。
Required Qualifications 任职要求:
1.Good communication skills, both
verbal and written.
良好口头及书面沟通技巧。
2.Ability to manage by example.
具有以身作则的能力。
3.Ability to maintain excellent
relations with associates and maintain team member and guest confidentiality at
all times.
与所有员工保持良好关系，在任何时候保守员工及客人的机密。
4.Good skills of organization and
presentation.
良好组织及展示技巧。