Front Desk Assistant 前台接待员

Ensures guest preferences are collected before shift ends
在下班之前收集好客人的喜好表
Ensures our customers receive a fast, efficient friendly check-in and check-out service
保证为客人提供快速有效而友好的登记入住和离店服务
Maximizes room sales and revenue for the hotel. Be familiar with the up-selling program, can up-sell the Club rooms & suites.
最大限度增加酒店销售收入，熟悉掌握客房促销技能
Ensures all guest information are completed key into PMS and PSB system
把客人的所有信息准确的输入到PMS和PSB的系统里
Ensures proper hand-over of information on the Log book
要相关事宜准确的记录在交接本上
Adhere to the specified hygiene and personal appearance standards of the hotel and his/her area
遵守酒店关于个人仪容仪表的个人卫生的要求
Familiarizes oneself and adheres to the provisions outlines in the employee’s handbook, Disciplinary Code and Rules and Regulations
熟悉并遵守员工手册中的相关纪律条款
Maintains proper image of the Front Desk at all times
时刻保持前台的形象
Every cashier must count his/her house float at the beginning and end of their shifts to ensure the bank is complete. The bank account must be listed in the space provided on the back of the deposit envelope
在每个班次开始和结束时，必须清点钱款数量，确保现金的完整性。每笔钱款必须在封包背面背书
All house floats must be returned to the assigned vault in the amount issued at the end of each shift
在每个班次结束后，所有的备用金必须归还至保险箱