JOB OVERVIEW职位概述:
The
Club Lounge Manager is responsible for the Club operations and provides
supervision, training, direction and leadership to all Club employees under the
guidance of the Front of House Manager/ Assistant Director of Rooms in
accordance with the objectives, performance, quality and service standards
established by The Ritz-Carlton Shanghai, Pudong.
行政楼层经理在前厅部经理/房务副总监的带领下,需对行政楼层的日常运作负责,监督,培训并指导所有员工,确保所有同事符合上海浦东丽思卡尔顿酒店的服务和质量标准
The Club Lounge Manager has a key
role in upholding all quality service standards in the Club Department and
managing its day to day operations.
行政楼层经理在日常运作中,对维持行政楼层质量和服务标准起关键作用
The Club Lounge Manager is
responsible to ensure that the Gold Standards are being rendered from all areas
by maintaining a well trained, efficient and professional employees whose focus
will be on hospitality, ensuring guests comforts at all times.
行政楼层经理需确保黄金标准在所有区域得以贯彻执行,使所有员工能够接受良好培训,关注于高效及专业的对客服务,确保客人满意度。
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