房务部实习生 Rooms Trainee(实习)

岗位职责 | Job Responsibilities
跟随房务团队学习客房及公共区域运营工作，协助完成客房检查、布草与客用品补给、区域维护等基础工作；学习高端酒店对客服务礼仪，礼貌响应宾客需求，及时上报客房设施故障、宾客遗留物品等情况；遵守酒店服务标准与安全规范，参加部门例会，完成主管安排的其他房务相关工作，熟悉房务整体运营流程。
Learn room and public area operations together with the housekeeping team. Assist with room inspection, linen and guest amenities replenishment, area maintenance and other basic tasks. Learn luxury hotel guest service etiquette, respond politely to guest requests, and promptly report room facility defects and guest lost & found items. Comply with hotel service standards and safety regulations, attend department meetings, complete other housekeeping assignments from supervisors, and get familiar with full housekeeping workflow.
任职要求 | Job Requirements
酒店管理、旅游管理等相关专业在校学生，可保证稳定的实习周期；热爱酒店服务行业，具备良好服务意识与团队精神；拥有基础英语口语沟通能力；吃苦耐劳，可接受酒店轮班制；
Current student majoring in Hotel Management, Tourism Management or related fields with stable internship availability. Passionate about hospitality industry with good service mindset and teamwork spirit. Basic oral English communication skills. Hard-working, able to work on hotel shift schedule.