Sr.Sales Manager-Rooms 高级销售经理

SCOPE岗位概述
Salesperson managing Leisure and Group accounts within the Sales & Marketing department and possiblyworking with local and international travel agency / tour operators,conference-meeting-incentive organizers/DMC for group bookings.
销售人员负责管理旅游与团体客户，并可能与当地和国际旅行社/旅游运营商、会议奖励组织者/目的地管理公司合作有关团体预订。
Responsiblefor managing group of agencies and following up to materialize the budgetedrevenues of group & travel trade segments through existing clientele andkey prospects.
负责管理旅行社，通过现有客户和潜在客户跟踪实现团队&旅游行社的预算收入。
Assistingto and cooperating with the Director of Sales / Director of Sales &Marketing in reaching the targeted goals as defined in the Sales &Marketing Plan.
协助并配合销售总监/市场总监完成市场销售计划中规定的目标。
MAIN RESPONSIBILITIES主要职责
The job of Senior Sales Manager - MICE is executed satisfactorily when:
高级销售经理 – 会务会展的工作职责：
The Hotel achieves its Financial Objectives.
完成酒店财务目标。
The Sales Team that the person works with achievesTeam Objectives.
通过团队协作完成销售团队收益目标。
The person achieves their Personal Objectives.
完成个人目标。
Monitors competitors’ activities and assists inmarketing intelligence
监督竞争对手的活动并协助监察市场动态。
The TTTT is carried out to the satisfaction of theDirector of Sales and Directorof Sales & Marketing.
通过评估，从而得到市场销售总监和销售总监对其工作表现的认可和满意。
Plans and manages sales calls according to AccountManagement procedures adhering with Kempinski standards on a daily, weekly,monthly and annual basis.
根据凯宾斯基标准客户管理程序，计划管理每天、每周、每月和每年销售拜访计划。
Handles all enquiries and leads from potentialclients which involves meetings, site inspection, familiarization trips,negotiation and contract finalization, attending promotional functionsorganized by the hotel and follows up until business is secured.
处理所有潜力客户询价要求，包括会议，现场考察，熟悉旅行，谈判及合同确定，参加酒店组织的促销活动，并跟踪直到业务确定
Responsibleamong others but not exclusively for MICE segments which are meeting,incentive, conference, events and groups. 3rd PR & Travel agencies, exhibition organizers, LocalAssociations & on line platform etc… who has MICE potentials
负责会议及团队市场，其中包括：第三方公关公司、旅行社商务团队、展会主办方、国内协会以及会议第三方网络平台等其他所有有关会议团队生意潜力公司。
Entertains clients on a regular basis in hotelrestaurants to keepgood working relations and extends network further by attending internal andexternal evening functions.
定期在酒店餐厅宴请客户，并保持良好的工作关系，并通过参加内部和外部的社交活动进一步扩展人际网。
Attend trade shows, salesblitz, workshops, etc. in the assigned markets.
参加客户行业领域内的的各种活动，如展会、促销、讨论会等。
Develop and maintain a regular pattern of salescalls, meeting with principals of target market
设立和保持定期的销售拜访模式，与目标市场的主要人物会面。
Keeps two-way communications between clients and hotel, ensuring thatclients are kept updated with latest development in hotel, and seniormanagement is kept updated on changes in companies, market events, markettrends and customer’s feedback on hotel and competitor activities.
保持与客户和酒店双向沟通，确保客户了解酒店最新发展情况，并确保高级管理层了解公司的变化、市场事件、市场趋势以及客户对酒店和竞争对手活动的反馈。
Accomplishes a set of administrative duties such as attending meeting,handling correspondence related to designated accounts, writing monthly salesactivities report, and other duties related to the job function.
完成一系列行政职责，如参加会议，处理与指定客户相关的信函，撰写月度销售活动报告，以及其他与工作职能相关的职责。
Monitors competitor’s activities and assists in assembling marketingintelligence.
监控竞争对手的活动并协助收集市场情报。
Travel when required to promote the hotel and develop potential business
需要时出差以促进酒店的发展潜力客户。
Attends morning briefing daily and informs the Sales Team on any accountrelated changes and updates as well as upcoming daily tasks and actions.
参加每日晨会，并通知销售团队任何与客户相关的变化和更新，以及即将到来日常任务和行动。
Representing the company and hotel through impeccable grooming and personalhygiene.
通过完美的仪容仪表和个人卫生代表公司和酒店。
Additional responsibilities and tasks can be added at any time according tothe needs of the business and of the hotel.
在任何时候，可以根据业务的需要添加额外的责任和任务。
Strictly adhere the KPI’s
严格遵行主要表现指标。
Keep grooming match with standard.
根据饭店及品牌标准保持个人仪容仪表。
Conduct health regulation, safety policy.
执行健康及安全法规、政策及程序。
Settle danger situation and inform potential danger.
采取行动排除危险情况，并及时通知危险隐患。
Carry out all the process of safety emergency.
执行酒店安全紧急情况政策及程序。
Ensure heart of house clean, safe and hygiene.
保证酒店后场区域与前场区域保持同样干净、安全、卫生。
Keep analysis, evaluate, improve self-behaviour.
不断分析、评估、改进个人工作表现。
Comply with code of conduct.
遵守道德行为规范。
Comply with Staff Handbook and related policies.
遵守《员工手册》的相关规定。
Complete the temporary job assigned by the reporting leader.
完成上级安排的临时性工作。.