Bell Attendant 行李员

This position is responsible for assisting guests from the very first moment; Welcoming the guest to Shanghai, to the property, open the car door, accompany them to the reception, Handling their luggage according to the "luggage service" described in the Brand Service Standards.
Familiarize the guests with the hotel’s facilities and anticipate to guest’s inquiries and requests.
Undertaking any other duties and responsibilities as required by the Bell Captain.
此岗位要求从客人到店的第一时刻给予客人热情的问候，为客人开车门, 引领客人去前台。根据品牌服务标准提供行李服务，熟悉酒店设施设备，为客人提供预见性的服务和回答。服从行李员领班给予的任何工作安排和职责。
SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY 专业知识及工作技能，技巧要求:
1. Good understanding of Mandarin and English.
良好的营运和中文能力
2. Familiarwith the Hotel facilities
熟悉酒店设施
3. Knowledgeof the city attractions/events and restaurants
熟悉城市、宴会活动和餐饮信息
REQUIRED QUALIFICATIONS必要的资历要求
1. MinimumHalf year experience in a similar position in comparable hotel.
半年类似酒店的工作经验