前台主管Service Leader-Front Office

Celebrate the joy of life at Kerry Hotel, Pudong, the first of a new class of luxury hotels from the Shangri-La Group. With a premier city-center location and cutting-edge facilities, your stay is engaging at every turn.
Kerry Hotel Pudong offers 574 guestrooms and suites while boasting some of Shanghai’s most spacious and advanced conference and banqueting facilities. For work-life balance, we offer a well-equipped hotel sports and recreational facility in Shanghai, featuring vast exercise and spa options. The bon vivant in you would truly appreciate the exquisite cuisine orchestrated by renowned chefs across 3 restaurants. Top this off with a microbrewery, serving unique, handcrafted beers, and you may not see much of your room.
When night (or day) comes, you have the choice of spacious rooms and suites, plus serviced suites in The Residences at Kerry Parkside, just next to the hotel. Even getting to the hotel is a joy. 
At Kerry Hotel Pudong, you soon realize there are no rules, only possibilities.
We are currently looking for a Service Leader - Front Office to join our Rooms team.
 
As a Service Leader - Front Office, we rely on you to:
 
Take responsibility of the front office to ensure smooth and efficient operation at all timesSupervise and lead all service associates in their daily activitiesUpsell rooms to meet guests' needs when appropriateEnsure guest requests are fulfilled in a professional and timely manner
 
We are looking for someone who:
 
Takes pride in being a hotelierEnjoys crafting creative and best-fit solutionsCommunicates and write with fluency in English (and local language)Preferably has relevant experience in the hospitality industryPreferably comes from a hotel management-related education backgroundHas strong interpersonal and communication skills
上海浦东嘉里大酒店是香格里拉酒店集团旗下首家嘉里品牌酒店，在此您将体验到别样的惊喜和生活的无穷乐趣。
酒店位于浦东核心腹地， 一应俱全的先进设施、独特简约的设计与热情自然的服务使其成为现代灵动生活的富集之地。设备精良的健身场所，覆盖3层6,000平方米
上海浦东嘉里大酒店拥有574间客房及套房，超过8500平方米的会议室及宴会场地。酒店开设了总面积达6000平方米的健身俱乐部，提供丰富的健身及Spa护理项目，致力于为宾客营造一个工作和生活相均衡的环境。钟爱美食的您可在酒店的三家餐厅尽情探索令人兴奋的料理精选。而在圆满的一天结束之际，再没有比到酿酒坊品尝一杯酿酒大师手工制作的新鲜啤酒更好的选择了。
夜幕降临时分，无论您选择下榻于宽敞的客房和套房，抑或入住毗邻酒店的浦东嘉里城公寓，豪华舒适的享受从不分白昼与黑夜。
在浦东嘉里大酒店，您会很快意识到这里没有惯例，一切皆有可能。
工作概述：
 
负责前厅部的工作，确保随时顺利、高效地运作监督和领导所有服务人员的日常活动适当时，升级销售客房以满足客人的需求确保以专业和及时的方式满足客人的要求
 
岗位要求：
 
以成为酒店人为荣享受创造性和最佳匹配的解决方案流利的英语（和当地语言）交流和写作有酒店业相关经验者优先最好来自酒店管理相关的教育背景具有较强的人际沟通能力
If you are the right person, what are you waiting for？ Click the apply button now！