值班经理 Duty Manager

As a Service Manager - Duty Manager, we rely on you to
* Ensure smooth operation on a daily basis
* Enhance overall guest experience during their stay
* Supervise and direct the front desk team
* Ensure all colleagues are kept up-to-date with hotel products and services
* Monitor all arrivals and departures from a guest experience perspective
We are looking for someone who:
* Is a friendly, helpful and trustworthy leader
* Fully understands room operations
* Fully understands front desk operations
* Guest relations to host International tourist, communicates and writes with fluency in English (as well as the local language)
* Has experience in the same capacity, preferably in a luxury hotel
* Has good communicaiton & interpersonal skills