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旅游服务业的招聘求职平台

酒店、餐饮、休闲娱乐、康养

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职位详情

送餐部服务员 Room Service Attendant

3千-4千
  • 广州
  • 经验不限
  • 大专
  • 五险一金
  • 技能培训
  • 带薪年假
  • 岗位晋升
  • 管理规范
  • 包吃包住
  • 人性化管理
  • 员工生日礼物
  • 年度旅游
职位描述
Job Description
职位描述

Prepare food and beverage offerings according to guests' orders in a standard manner, ensure service and food quality are in accordance with brand requirements, in the aim of meeting guest satisfaction; be knowledgeable about work related financial procedure and standard operation procedure; maintain departmental operation flow and work quality in a high standard in line with company's business objectives; ensure hotel's work principle and procedure are executed accordingly.
根据客人的点单及标准服务要求准备餐品,保证提供高品质及符合品牌要求的餐饮服务,关注客人的满意度;掌握工作相关的财务操作守则及标准流程;维持送餐部日常运作及工作质量达到公司的预算和目标;确保酒店的工作准则和程序得以执行和实施。
Job Requested
职位要求
1. Excellent telephone etiquette and be able to handle
multiple calls.
出色的电话礼仪,具备同时处理多个客人点单需求的能力
2. Knowledgeable about standard billing procedure and F&B
service skills.
了解标准的处理账单的程序及餐饮服务技巧
3. Good communication skills.
具备良好的沟通技巧
4. Previous experience in a similar role and environment.
拥有相关岗位的从业经验
5. Ability to work cohesively as part of a team.
具有团队工作协调能力
6. Ability to focus on guest needs, remaining calm and courteous
at all times.
沉稳冷静,彬彬有礼,专注于顾客的需求
7. Good communication ability of English and Mandarin, both
spoken and written (Cantonese preferred).
良好的中英文沟通及书写能力(会广东话者优先)

其他要求

  • 国际联号工作经验:优先
  • 语言要求:英语-熟练
  • 计算机能力:熟练
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工作地点

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广州市天河区天河路389号广州文华东方酒店
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