Front Desk Manager前台经理

Job Purpose 职责概述
1. It is responsible for supervising all the Receptionists while they are on shift, ensuring all tasks are completed on a daily basis and shift runs smoothly.主要负责督导前台接待的日常工作，确保所有日常工作的完成，以及每个班次的顺利运转。
2. Efficiency of check in/out process,accuracy in retrieval of guest data and billing.确保入住及离店手续的效率性，确保客人信息与账目的准确性。
3. Management of the guest service experience/personalization.
确保个性化服务以提升客人体验。