楼层主管

 
Overview of Duties 职责概述
Supervises Room Attendants to ensure that specific standards of cleanliness and maintenance are achieved.
管理客房服务员以保证能实现客房清洁整齐的特定要求。
Main Responsibilities 主要职责
 
 Checks a maximum of 76 rooms in an 8-hour shift for quality and consistency making sure                                                          they meet specified standards of cleanliness.
在8小时工作时间内检查最多4层楼的客房，以确保客房达到清洁的特要求。
Communicates with Executive Housekeeper or Assistant daily.
每日与客房部管家或助理管家交流情况。
Answers guest questions by having a full knowledge of hotel facilities.
以对宾馆的详尽了解来回答客人的提问。
Keeps work area clean and tidy at all times
 始终保持工作区域干净整齐。
Ensure that all equipment is kept in clean working condition.
保证所有设备保持良好的工作状态。
Coordinates with other departments any work necessary to maintain the efficient and effective operation of the Hotel.
与其它部门合作完成任何必要的工作，以保证酒店的高效运转。
Reports any suspicious persons to Security department immediately.
及时向保卫部报告可疑人物。
Flexible with working hours, able to work day shift, evening shift week – ends and Public holidays.
能够适应变动的工作时间，可以上早班和夜班，并可以在周末和公共假日上班。
Profile 概述
 Education / Professional experience 学历/专业经验
Ÿ Minimum 2 years' experience is essential.
至少2年的相关经验
Ÿ Knowledge of the hotel environment.
了解酒店的环境知识
Ÿ Fluent in the national language
普通话