Chinese Restaurant Supervisor (1 Star Michelin) 米其林一星中餐厅主管

Duties and Supporting Responsibilities
Administration
· Must have good food and beverage knowledge
· Start and finish shifts at the correct time
· Must be able to set up tables for all meal periods
· Must be able to set up service stations
· Must be familiar with all billing procedures
· Must be capable of handling all relevant equipment
· Attend daily meetings
· Attend all mandatory training sessions arranged by MO
· Monitor and supervise small VIP/private dining functions that are not handled by banqueting
· Ensure correct quality, presentation and delivery of all dishes and drinks
· Perform all administrative tasks designated to him/her by management
Requirements
Mandatory
? Have a minimum of 2 years experience in a luxury establishment
? Have a keen interest in food and the culinary ambitions of the establishment.
? Willing to work a flexible schedule and holidays.
? Work in a safe, prudent and organized manner
? Have an in-depth knowledge of food and preparation
? Have a good knowledge of wine and beverages
? Be able to relate to all levels of guests and management
? Have the ability to handle multiple tasks at one time
? Have excellent communication and organization skills
? Be able to consistently delight and satisfy our guest
? Have the ability to handle guest requests in a detailed manner
? Reading, writing and oral proficiency in the English and local language
? Professional appearance and demeanor at all times
? Have mathematical skills, computer software aptitude (as required) and some hotel operation knowledge
? Be aware and adhere to key MOHG competencies:
o Delighting our Clients
o Working together as Colleagues
o Promoting a Climate of Enthusiasm
o Being the Best
o Delivering Shareholder Value
o Playing by the rules
o Acting with responsibility
Desirable
? Actively looking to be ‘Best in class’
? Actively looking to use the career development within MOHG
? Desire to understand and research competition
? Committed to improvement and knowledge of hospitality outside work.
? Multi-lingual
? Knowledge of specific hospitality industry applications is desirable
工作职责
部门管理
· 必须有良好的餐饮知识
· 准时开始和完成轮班
· 必须能够为任何用餐搭台
· 必须能够搭服务台
· 必须熟悉所有账单程序
· 必须能够控制相关设备
· 参加每日会议
· 参加所有文华组织的培训课程
· 不由宴会厅处理，在小型重要客人/私密性客人用餐时提供服务
· 确保高质量，正确的出品和传送所有食品和饮料
· 完成所有管理层指派的任何行政任务
职位要求
必须具备
? 在相关餐饮方面至少有2年工作经历
? 对食品和烹饪有着浓厚的兴趣
? 愿意在弹性时间和假期期间工作
? 必须在安全，谨慎，有组织的方式下工作
? 对食物和准备方面有深厚的知识
? 对酒水饮料有深刻了解
? 有能力使所有层次的客人和管理层相处融洽
? 有能力在同一时间处理多种任务
? 有良好的沟通和组织能力技巧
? 能够让我们的客人感到一贯的喜悦满意
? 有能力细心的处理客人的要求
? 当地语言和英语阅读，书写，口语流利
? 在任何时候保持职业精神和风度
? 具备数学技巧，电脑软件能力（按照要求）和一些酒店的运行知识
? 知晓并坚持上海浦东文华能力的关键点：
o 使客人感到满意
o 如同员工一样一起工作
o 促进气候的热情
o 做到最好
o 传递股东价值
o 在规则下做事
o 做到有责任心
可以具备
? 积极成为“行业中的最好”
? 积极在上海文华东方酒店里有职业发展
? 渴望理解和研究竞争
? 坚持改进和工作外知识的获取
? 多语种
? 具有特定酒店行业知识应聘者为先