Reservations Agent 预定代表

Scope of Position
The Reservations Agent will provide a personal consultation and will assist all guests with selecting most ideal possible room choice.
Requirements
College
Excellent overall communication and telephone skills
Able to multi-task
The ability to work well in a team environment
Strong Customer service skills
Experience with Microsoft Word and Excel
Excellent typing skills
Able to communicate written and spoken English
Multi-lingual is preferred
职位范围
员工要具备的职责有:
预订文员负责为客人介绍、推荐客人所需的最佳房型。
职位要求
大专学历
工作知识 
良好的沟通和电话技巧
能同时处理多种工作
良好的团队合作精神
为客服务意识
掌握Word和Excel
良好的打字技巧
能用中英文进行书面和口语交流