Assistant Manager - Fifty 8° Grill 副经理 - 58度扒房

Duties and Supporting Responsibilities
Ensure that restaurant team have good knowledge of food and beverage and take responsibility for the delivery of this knowledge to the guest
Ensure that all staff arrive for and finish shifts at correct time
Develop strategies to ensure staff are correctly managed and staff problems can be remedied
Ensure that tables are arranged and set up accordingly
Ensure that service stations are correctly arranged and set-up
Ensure that all staff are familiar with correct billing procedures
Maintain all equipment in good condition and ensure staff are trained to handle all of it.
Arrange daily meetings for staff/attend daily meetings
Attend all training sessions arranged by MO
Ensure up-to-date training materials are circulated to relevant staff
Ensure small groups of VIP guests are catered for according to MO standards
Ensure correct quality and presentation of all dishes and drinks is being communicated to staff
Conduct and attend all meetings in absence of managers
Requirement
Minimum of 3 years experience in a supervisory position, preferably in luxury hotel/restaurant environment
Reading, writing and oral proficiency in the English language
Reading, writing and oral proficiency in the local language
Highly self motivated and able to motivate others
Work in a safe, prudent and organized manner
Have an in-depth knowledge of food and its preparation
Have a good knowledge of wine and beverages
Be able to relate to all levels of guest and management
Have the ability to handle multiple tasks at one time
Must have excellent attention to details, and extensive service knowledge
Have mathematical skills, computer software aptitude and some hotel operation knowledge.
Knowledge of specific hospitality industry applications
Ability to recognize customers and remember their preference
Desirable
Globally-recognized F&B certification requested
Bachelor’s degree in hospitality or other related field
工作职责
确保餐厅的员工对餐饮知识有良好的了解，并负责把这些知识传递给客人
确保所有员工在准时遵守轮班制度
制定发展战略确保员工被正确管理，员工问题可以被解决
确保餐桌依照要求正确安排和摆放
确保服务台正确安排和摆放
确保所有员工了解正确的收银程序
所有设备维持在良好的状态下并确保员工受到培训知晓如何处理
安排员工参加每日会议
参加所有文华安排的培训课程
确保所有最新的培训资料分发到相关员工
确保根据文华标准服务所有小型重要客人团队
确保所有出菜的高质量和摆放，员工知晓饮料点单
当餐厅经理缺席时，处理和参加所有会议
职位要求
在主管职位至少有3年经验，具有奢华酒店/餐厅背景为先
英语阅读，书写，口语流利
当地语言阅读，书写，口语流利
必须能够自我激励及他人
在安全，谨慎，有组织的方式下工作
具有深厚的食品和准备工作知识
了解酒和饮料知识
必须有能力使所有层次的客人和管理层相处融洽
必须有能力在同一时间处理多种任务
必须特别关注细节和拥有广泛的服务知识
具备数学技巧，电脑软件能力（按照要求）和一些酒店的运行知识
酒店行业应用知识
有能力辨认客人并记住他们的喜好
需要全球认可的餐饮证书
酒店本科毕业或者其他相关领域