餐饮部总监 Director of Food and Beverage

- 8年以上相关工作经验
- 尊重客人需求，认真对待客人的提问或投诉，热衷于满足客人期望，时刻提供专业和高水平的服务质量
- 性格开朗，能从容应对压力
- 具有良好的团队合作精神，全力支持并协助他人工作
- 出色的沟通及表达能力
- 愿意接受轮班工作
- 英语精通
- At least 8 years similar working experience
- Respects guest needs; takes great interest in satisfying them by taking their interests and complaints seriously; consistently delivers professional services with high quality work standards
- Have a bright and cheerful disposition，can contend with pressure
- Has team spirit, willing to provide assistance and helpful
- Has good communication & interpersonal skills
- Accepts to take shift work
- Proficiency in English
主要职责
Main Duties:
• 确保餐饮部运作符合其酒店策略，适当执行酒店规章。
To ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
• 监督部门营运手册的准备和更新。
To oversee the preparation and update of individual Departmental Operations Manuals.
• 定期主持召开部门沟通会并确保分部门例会和会议确实有效且在必要时进行指导。
To conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
• 确保酒店最基本的品牌标准都要被贯彻执行，并且根据所在酒店品牌实施相应标准。
To ensure that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.
• 监督所有营运，特别是在高峰时段，与各自部门经理合作进行相应的调整。
To monitor all operations, especially during peak business periods, working through the respective Head of Department to make adjustments where necessary.
• 确保贯彻执行餐饮经典20条的标准。
To make sure that the Food and Beverage Top 20 are implemented.
• 确保餐饮部对顾客的意见能做反馈，确保执行相应的变化。
To make sure that Food and Beverage Departments respond to the results of the Consumer Audit and to ensure that the relevant changes are implemented.
• 与其他行政委员以支持和灵活的态度紧密合作，注重于满足客人，带动酒店整体的成功。
To work closely with other Executive Committee members in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.