As a team with a high profile and reputation, The Peninsula Shanghai is looking for a Director of Food & Beverage for the hotel's Food & Beverage division to ensure high quality service.
• Be part of a globally recognized luxury brand
• Competitive salary and health insurance system
• Oversee the end-to-end operations, strategic direction, and financial performance of the hotel's Food & Beverage division.
Key accountabilities
• Assume full ownership of the Food & Beverage division’s financial performance, including P&L accountability, aggressive revenue targets, GOP margins, and cost optimization in line with luxury benchmarks.
• Develop and execute sophisticated annual business plans, including dynamic pricing strategies, demand forecasting, and data-driven revenue management specific to the Shanghai luxury market.
• Lead, mentor, and hold accountable a high-performing leadership team across all outlets; set measurable KRAs tied to Peninsula brand standards and guest satisfaction indices.
• Elevate all dining concepts to industry-leading status through innovation, strategic partnerships, and continuous reinvention aligned with global luxury trends.
• Drive a culture of anticipatory service and exceptional guest recognition, ensuring all VIP, repeat, and high-profile guests receive fully personalized experiences.
• Oversee talent acquisition at a world-class level, attracting top-tier hospitality professionals and fostering a culture of excellence, discipline, and continuous development.
• Implement rigorous training programs emphasizing luxury service choreography, product knowledge mastery, and emotional intelligence in guest interactions.
• Partner closely with culinary leadership to ensure menu innovation, cost control, and alignment with brand positioning and market demand.
• Lead all marketing, branding, and public relations initiatives for F&B outlets in collaboration with the hotel’s executive team, with a strong emphasis on media visibility, influencer engagement, and critical acclaim.
• Establish the hotel as a destination dining hub through strategic event programming, partnerships, and seasonal activations reflective of Shanghai cultural calendar.
• Maintain strict compliance with all Shanghai health, safety, and ensuring zero tolerance for lapses in standards.
• Serve as a key member of the Executive Committee, contributing to overall hotel strategy, profitability, and brand positioning.
• Act as a visible and active ambassador of the Peninsula brand within the local and international luxury community.
• Manage labor relations proactively, particularly within a luxury brand hotel environment, ensuring compliance while maintaining operational excellence.
General requirements
• Minimum of 8-10 years of progressive leadership experience in ultra-luxury Food & Beverage operations.
• Having 1st tier China city work experience for last 3 years is a must.
• Proven track record in leading high-volume, high-profile dining venues within top-tier luxury hotels or standalone establishments.
• Prior experience in Shanghai and within a unionized environment strongly preferred.
• Expert-level understanding of luxury food & beverage operations, including fine dining, banquets, and high-end bar programs.
• Strong financial acumen with the ability to interpret complex financial data and drive profitability.
• Exceptional leadership presence with the ability to inspire, challenge, and develop elite teams.
• Advanced communication and interpersonal skills with a high degree of emotional intelligence.
• Demonstrated success in achieving Michelin restaurant or equivalent luxury service standards.
We will be delighted to receive your CV now and will liaise with successful candidates accordingly.
其他要求
- 国际联号工作经验:优先
- 国内管理公司经验:优先
- 语言要求:英语-精通
- 计算机能力:精通
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