西餐厅副理 Assistant Manager-Outlet

协助确保餐饮部运作符合酒店策略，适当执行酒店规章。
Assists to ensure that the Food and Beverage activities are aligned with the respective Corporate Strategy, and that the Hotel Actions have been implemented where appropriate.
协助部门定期沟通会的召开；确保分部门例会和会议确实有效且在必要时进行指导。
Assists to conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.
确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Ensures that all associates deliver the brand promise and provide exceptional guest service at all times.
确保员工在适当的时候为其他部门的内部客人提供同样优质服务。
Ensures that associates also provide excellent service to internal customers in other departments as appropriate.
礼貌而高效地的处理所有客人和内部客人的投诉及询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
关注工作效率水平的提高以及在适用的原则指引下对于设施设备或者支出成本的慎重管理的要求以达到所有设备的调配和能源使用效率。
Focuses attention on improving productivity levels and the needs to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.
协助餐厅经理达到月度和年度个人目标和餐厅营业收入。
Assists the Outlet Manager to achieve the monthly and annual personal target and the outlet’s revenue.
确保财务记录的保留、钱款处理、财政信息的上报及时准确，并全部符合酒店、公司和本地的制度、政策和规章的规定。
Ensures that all hotel, company and local rules, policies and regulations relating to financial record keeping, money handling and licensing are adhered to, including the timely and accurate reporting of financial information
根据主要业绩指标进行成本控制管理，适当的时候与相关部门经理一起。
Manages costs proactively based on key performance indicators, works with there spective Heads of Department as appropriate.
确保使用新技术和设备，简化工作系统提高工作效率。
Ensures new technology and equipment are embraced, improving productivity whilst taking work out of the system.