楼层主管

supervises, trains and retrains service associates.
培训督导员工
Inspects rooms for cleanliness and needed repairs.
检查房间清洁标准及需维修事宜
Follows up on the work performance and assignmentsof service associates.
安排跟进服务员的工作
Inspects rooms daily, including check-out .vacantand make-up rooms.
每日检查房间，包括离店房，空房及请速打扫房。
Inspects all VIP rooms prior to arrival.
检查重点宾客房间
Maintains a daily logbook, including serviceassociate assignments, maintenance deficiencies and prepares work order.
每日填写交接本，安排服务员的工作，填写工程维修及跟催
Reports to the coordinator maintenance deficienciesthat require immediate attention and follows up on their status.
根据实际情况报告需特别跟催维修的事宜
Ensures that all vacant/clean rooms as well as stayover rooms have been updated by telephone or any other established method ifinterface not available.
每日电话更新房态或其他已建立的方法
Ensure proper care and use of equipment. Carts,baskets as well as cleaning and guest room supplies.
小心使用设施设备，工作车，工具篮，客用品等。
Ensures that all lost and found items are forwardedto the Housekeeping office according to established procedures.
按程序将遗失物品交到办公室
Offers all possible assistance to guests.
尽最大努力为客人提供帮助
Reports to the service manager any loss or damage offurniture, fixture or equipment.
向主管报告任何丢失损害的家具，设施，设备