前台主管/Front Desk Supervisor(储备)

• Cash handling and banking procedure
• 现金处理和银行业务程序
• Dealing with irregular payments
• 处理非法支付情况
• Instructing staff in credit policies and facilities
• 就信用政策和设备对员工进行指导
• Instructing staff in cash security procedures
• 就现金安全程序对员工进行指导
• Carry out debtor control
• 实施应收帐款控制
• Prepare reports
• 准备财务报告
• Supervise the cashiering system
• 对收银系统实施监管
• Conducts shift briefings to ensure hotel activities and operational requirements are known
• 进行有效的交接班简报工作，以明确酒店活动和运营要求
• Assisting with serious complaints
• 协助解决严重投诉问题
• Maintenance of guest information
• 维护客户信息
• Maintenance of information about local events
• 维护当地活动的信息
• Compile occupancy statistics
• 统计入住情况