餐饮总监 Director of Food & Beverage

SPECIFIC DUTIES 工作任务：

1.Sets expectations and holds food and beverage leadership team accountable for demonstrating desired service behaviours（Food &Beverage （includes : Service, Kitchen)）.
设定期望值，领导餐厅部工作，包括餐饮服务和厨房工作。
2. Develops and manages Food and Beverage budget.
发展和管理餐饮部预算。
3. Reviews financial reports and statements to determine how Food and Beverage is performing against budget.
审查财务报告和财务报表，确定根据预算经营餐饮部。
4. Coaches and supports food & beverage leadership team to effectively manage wages, food & beverage cost and controllable expenses (e.g., restaurant supplies, uniforms, etc.).
培训和支持餐饮部领导团队有效地管理工资，食品及饮料的成本及可控的费用（例如，餐厅用品，制服等）。
5. Identifies opportunities to increase profits and create value by challenging existing processes, encouraging innovation and driving necessary change.
抓住机会，通过富有挑战性的举措，鼓励创新和推动必要的变革来增加利润，创造价值。
6. Makes recommendations for CAPEX funding of food and beverage equipment and renovations in accordance with brand business strategy.
按照品牌经营战略，为CAPEX餐饮设备和变革基金提出建议。
7. Reviews findings from comment cards and guest satisfaction results with F& B team and ensures appropriate corrective action is taken.
与餐饮部团队一起查看客人意见卡和客人满意度调查结果，确保及时采取措施更正不完善的地方。
8. Works with food and beverage leadership team to determine areas of concern and develops strategies to improve the department’s financial performance.
通餐饮部领导团队一起确定需要关注的领域，改进战略来提高部门的财政收入。
9. Ensures that regular, on-going communication occurs in all areas of food and beverage (e.g., pre-meal briefings, staff meetings, culinary team).
确保餐饮部所有领域中（例如，开餐前的例会，员工会议，厨房）定期、持续的沟通。
10. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
查看意见卡，客人满意度调查的结果和其他数据，确定需要改善的地方。
11. Hires food & beverage leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
提升餐饮部领导团队中具有扎实的专业知识，创造力和企业领导能力的员工，以满足运营需要。
12. Establishes and maintains open, collaborative relationships with direct reports and entire food & beverage team. Ensures direct reports do the same for their team.
通过直接报告的形式在整个餐饮部建立和保持开放、协作的关系。确保各团队也采用直接报告。
13. Monitors the department’s actual and projected sales to ensure revenue goals are met or exceeded and opportunities are identified and addressed.
监控部门实际和预计的销售，确保销售收入目标达到或超过既定值。
14. Ensures cash control and liquor control policies are in place in food & beverage areas and followed by all related associates.
确保餐饮部所有相关员工根据规定实行现金控制和酒类管制政策。
15. Focuses on maintaining profit margins without compromising guest or associate satisfaction.
重点是保持利润率但不得降低客人或员工的满意度。
16. Develops a food and beverage operating strategy that is aligned with the brand’s business strategy and leads its execution.
开发符合品牌标准的餐饮经营战略，并执行。
17. Empowers associates to provide excellent guest service.
使员工能够向客人提供优质的服务。
18. Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.
设定目标和期望，采用直接报告的方式检查工作，使员工感到优秀工作表现是其尽的责任。
19. Stays aware of market trends and introduces new food and beverage products to meet or exceed customer expectations, generate increased revenue and ensure a competitive position in the market.
应具有市场发展趋势的意识，引进新的食品和饮料，以满足或超越客人的期望，创造更多的收入，并确保有竞争力的市场地位。
20. Strives to improve service performance.
努力提高服务品质。
21. Shares plans to take corrective action based on comment cards and guest satisfaction results with hotel leadership.
根据意见卡和客人满意度调查结果，与酒店领导团队共享需要整改的计划。
22. Coaches team by providing specific feedback to improve performance.
根据具体反馈来培训团队，以提高服务品质。
23. Ensures associates are treated fairly and equitably.
确保公平、公正对待每一个员工。
24. Brings issues to the attention of Human Resources as necessary.
根据需要，将问题提供给人力资源部。
25. Estimate food, liquor, wine, and other beverage consumption in order to anticipate amounts to be purchased or requisitioned.
估计食品，酒，饮料的消费，提前申请和采购。
26. Order and purchase equipment and supplies.
采购设备和营运物品。