领班-酒吧 TL-Bar

确保餐饮部运作符合其酒店策略，适当执行酒店规章。
Assists to ensure that the Food and Beverageactivities are aligned with the respective Corporate Strategy, and that theHotel Actions have been implemented where appropriate.
协助确保所有员工遵循品牌承诺并始终提供优异的对客服务。
Assists toensure that all employees deliver the brand promise and provide exceptionalguest service at all times.
协助确保员工在适当的时候为其他部门的内部客人提供优质服务。
Assists toensure that employees provide excellent service to internal customers in otherdepartments as appropriate.
礼貌而高效的处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles allguest and internal customer complaints and inquiries in a courteous and efficientmanner, following through to make sure problems are resolved satisfactorily.
与客人和同事保持基于良好工作关系的互动接触。
Maintainspositive guest and colleague interactions with good working relationships.
与客人建立并保持良好的客户关系。
Establishesa rapport with guests maintaining good customer relationships.
经常亲自证实餐厅客人得到的是最好的服务。
Personallyand frequently verifies that guests in the Outlet are receiving the bestpossible service.
在餐厅区域花时间巡视（高峰时段）以确保员工很好地管理餐厅区域并使各项工作达到最佳满意度。
Spends timein the Outlet (during peak periods) to ensure that the Outlet is managed wellby the respective employees and functions to the fullest expectations.