Concierge 礼宾部专员

Responsible for providing accurate information concerning hotel facilities, venues and functions and handling guest inquiries.
负责提供有关酒店设施，会议场所的准确信息，处理客人质询。
Supervises the issue of keys, mail, messages and parcels to the guests.
监督客人钥匙、邮件、信息、包裹的发送。
Maximizes every opportunity to increase revenue by up-selling.
最大化地抓住每一个机会，通过销售增加收入。