西餐厅副经理/经理 Western Restaurant Assistant Manager/Manager

1.Assist the Restaurant Manager in being responsible for the restaurant area, ensuring a smooth running, profitable operation within the framework of the hotel.
协助餐厅经理管理餐厅区域，以确保营运顺利进行，在酒店的原则下很好的运行。
2. Assist in maintaining the overall welfare of our associates by providing them with the training and resources to take care of our guests.
帮助维护部门员工的福利，为他们提供培训和资源来以照顾客人。
3.Assist to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.
通过增加销售收入和控制成本费用维持盈利从而达到部门的预算目标。
4.Work with the Restaurant Manager to be responsible for the monthly department Profit & Loss Statement.
和餐厅经理一起对每月盈利和损耗负责。
5.Assist in the preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.
协助经理通过利用过去和预测的工具准备部门每年的预算从而达到一个成功的目标。
6. Assist in accurately forecasting business demands to ensure efficient staffing & food production.
协助经理准确地了解客人的需要从而确保提供好的服务和食物。
7.Ensure the awareness & enforcement of all Marriott L.S.O.P.’s & Property L.S.O.P.’s
了解和实施万豪所有的L.S.O.P和L.S.O.P的特性。
8.Enforce operational Standards that are periodically reviewed & updated.
实施周期性地回顾和展望的营运标准。
9.Be responsible for maintaining outlet safety and sanitation standards at all times.
始终负责维持部门的安全和卫生的标准。
10.Enforce Marriott’s 49-point sanitation checklist by having all outlets inspected on a monthly basis.
每个月对部门实施49条卫生检查。
11.Be responsible for asset management of all outlet property and facilities.
负责部门物品、设施、资产的管理。
12.Conduct a preventative maintenance inspection on a monthly basis.
每月对部门物品进行维修检查。
13.Enforce Marriott’s Principles of Hospitality at all times.
始终执行万豪的友好待客的基本信念。
14.Above all, lead by example through a “hands on” approach to motivate our associates to excel.
综上所述,以身作则通过实践的方法去激励我们的员工。
15.Assist in the development and implementation of management training plans for subordinate managers and supervisors on a quarterly basis in conjunction with HRD.
每季度与人力资源部一起建立和实施经理和主管的培训计划。
16. Conduct a departmental daily “15 Minute” training program.
安排部门每天的15分钟培训计划。
17.Assist in the execution of all associate performance reviews in a professional and timely manner.
协助经理在规定的时间为员工做好专业评估。
18. Assist in all aspects of associate management including hiring, discipline in conjunction with the Restaurant Manager.
和餐厅经理一起管理好员工的雇佣和处罚。
19. Assist in conducting an effective monthly associate meeting with minutes and P&A
forwarded to the GM, F & B and HR.
负责每个月一次的部门会议并把会议记录交给总经理，餐饮总监和人力资源部。
20.Be responsible for the completion of the wage progress report on a weekly basis.
每个星期负责完成工资进度报告。
21.Practice “open door” policy to all associates.
对所有的员工实行公开政策。
22.Prepare efficient schedules for management and associates.
为员工安排好有效率的班表。
23. Be responsible for all accounting and billing procedures in the outlets.
负责部门所有的结帐和开帐单的程序。
24.Be responsible for the accurate supervision of the associate time control and payroll systems by working with Accounting and HRD.
与财务部和人力资源部一起负责准确监督控制员工工作时间和工资表系统。
25.Assist in planning outside associates activity to promote teamwork.
周期性地安排员工外出活动以提高团队合作。
26.Promote positive inter-departmental relations through candid communication and cooperation.
通过坦率的沟通和合作建立好部门之间的关系。
27.Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
24小时内对客人提出的要求作出礼貌的答复。
28.Perform any reasonable request made of management which is not life threatening or against the law.
履行管理者分配下来的所有合理的不会威胁到生命和触犯法律的要求。
29.Follow all company policies and procedures.
遵守公司所有的政策和程序
30.Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
知道客人来我们酒店我们可以得到的提成，并正确知道客人买单时用卡打折的程序。
31.Assist in the development & execution of marketing plans for the outlet.
负责部门市场销售计划的完善与实施。
32.Be aware of competitors in the market & assist in a competition analysis on a quarterly basis.
知道市场中的竞争对手并与其进行比较。