预订部主管 Reservation Supervisor

岗位职责：
Job Description
1.协助预订部经理管理预订部团队，保证执行所有LRA标准。
Assist reservation manager to versee reservation team: make sure all needed standards in LRA survey are implemented.
2.执行和维护培训体系,保证员工有足够的技能高效工作。
Implement and maintain training systems to ensure that associates have the necessary framework and skills to perform their job efficiently and effectively.
3.培训新员工，提升酒店信息管理系统的技能。
Training up new staff, enhance property management system (PMS) skill.
4.开展高质量的团队建设活动。
Implement opportunities for quality team building.
5.维护酒店信息系统，保证所有预定、 价格和市场代码的更新，保证所有的客户信息正确记录，酒店和中央预定系统连接顺畅。
Maintain PMS System, ensure all the bookings, rates and market codes are up to date, ensure all accounts are in profile track, ensure proper connection between CRS and PMS.
6.协助收益经理准备预测和相关报告。
Assist revenue manager to prepare forecast and any other concerned reports.
岗位要求：
Job Recuriments
1.能与各级员工互动交流 
Ability to interact with all level of people
2.工作积极主动 
Self Starter and Motivator
3.了解旅游产业和宴会销售
Knowledge of Corporate, Travel Industry and Catering Sales
4.熟练操作微软等操作系统
Proficient with Microsoft Windows other software
5.必须具有良好的中英文交流及写作能力
Excellent spoken and written communication skills in both English and Mandarin are a must