Operator 总机接线员

Responsibilities 工作职责：
1.Correct operation of the switchboard for fast and efficient transferring of internal and external calls.
快速高效的转接所有来电。
2. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, etc. according to individual needs.
快速精准的回答和应对客人提出的问题及要求，其中包括各消费场所的营运时间方位等。
3.Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect and analyze accurate information and resolve conflicts.
擅长于处理宾客关系，能快速有效的应对各种问题。
Job Specs 职位要求
1.1-2 years working experience with same position in Brand Hotel
一至两年同等岗位品牌酒店工作经验。
2.Good community ability required.
较好的沟通能力。
3.Ability to read, write, speak and understand the English language to communicate effectively.
能有效的用英语沟通交流。