1.确保酒店最基本细的品牌标准都要被贯彻执行。
Ensures thatminimum brand standards have been implemented.
2.对于客户满意度结果做出回应并落实相应的改善措施。
Responds tothe results of the Customer Satisfaction Score(LRA) and Hysat and ensures that the relevant changes are implemented.
3.以支持和灵活的态度与其他经理紧密合作,着眼于整个酒店的成功和酒店客人的满意度。
Worksclosely with other Managers in a supportive and flexible manner, focusing onthe overall success of the hotel and the satisfaction of hotel guests.
4. 确保餐厅员工以支持和灵活的态度和“团队协作”的精神与其他部门合作。
Ensures thatOutlet associates work in a supportive and flexible manner with otherdepartments, in a spirit of “We work through Teams”.
5.在营运过程中将对于餐饮产品的检验和监督贯穿始终,并在适当的情况下作出反馈。
Tastes andmonitors the food and beverage products served throughout the operation,provides feedback where appropriate.
6. 监督餐厅的服务和餐饮标准。在必要的地方,与餐厅经理和厨师长一起实施正确的措施。
Monitorsservice and food and beverage standards in the Outlet. Work with the Outlet Managers andChef de Cuisines to take corrective actions where necessary.
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