· Supervise andoversee the operation/section to maintain service standards
管理和监督运作/部分区域以保持服务标准
· Check on talentdiscipline, grooming standards and punctuality
检查人才的纪律,仪容仪表和考勤
· Check onguests’ satisfaction levels and properly handle feedback and follow-up
检查客人满意度,恰当地处理反馈意见并跟进
· Performopening and closing duties as assigned
按照规定完成开始和结束营业的职责
· Assist theAssistant Manager in conducting daily shift briefingsto update and disseminate relevant information to restaurant employees
协助副经理进行日常班次例会,更新并传达相关信息给餐厅人才
· Assist in talentdevelopment, counselling and resolving talent conflict
帮助人才发展,协调并解决人才冲突
· Report anycomplaints, incidents or any other irregularities to Management
将投诉事件或者其他任何不正当行为汇报给管理层
· Ensure thatoperating equipment is maintained and service and storage areas are kept safeand clean
确保设备的维修,服务和仓库区域保持安全和整洁
· Help minimizewaste, neglect, breakages and mishandling of supplies and equipment
减少浪费,疏忽,破损和不当地使用物品和设备
· Carry outlight cleaning and maintenance of the pantry area
完成灯的清洁和工作间的维护
· Monitorquality of food and beverage products in every order
监督所有已点食品和酒水的质量
· To ensure thatguests receive the attention and service they require
· Performtrainer tasks and conduct training for all talent as assigned by RestaurantManager / Assistant Manager
根据餐厅经理/副经理的安排完成培训任务并为人才进行培训
· To motivate,coach and project a positive attitude at all times
始终保持一种积极的态度
· Help manage talentperformance appraisals and performance logs
帮助管理人才的绩效评估和表现记录
· Able toaccount and handle cash effectively, efficiently, with integrity and followestablished and proper Accounting procedures.
能够准确地报账,保证现金的有效,高效利用,遵循既定的和恰当的会计程序
· Carry out anyother duties as and when assigned by the Management of the Hotel
完成酒店管理层分配的其他职责
· Assist otherFood & Beverage Outlets in their operations within peak times when needed
当需要时在高峰时期协助其他餐厅的运作
举报该职位