皇家俱乐部总经理 GM, Imperial Club Restaurant

1、 Ensureguests are welcomed by staff, seated and attended to warmly and courteously atall time and address guest issues during service according to company procedure.
确保客人受到员工的及时欢迎，一直热情周到，并根据公司政策及标准解决客户问题；
2、Maintain acomplete understanding of all policies, procedures, standards, specifications,guidelines and training programmes.
确保对所有政策，程序，标准，规格，准则和培训计划时刻有着全面深刻地了解；
3、 Ensurecompany objectives are achieved in regard to sales, service, quality,appearance and sanitation of the establishment through the training ofemployee’s whist maintaining a positive and productive working environment.
通过培训员工的维持积极和富有成效的工作环境来确保企业的销售，服务，质量，外观和卫生设施的目标；
4、Overseeemployment performance appraisals are followed and completed on a timely basis.
监督员工绩效考核按时跟进和完成；
5、Maintain acomprehensive knowledge of the menu and an understanding of the wine list upselling to guests when appropriate.
保持对餐厅菜单的全面了解，并懂得运用正确的葡萄酒知识，以便在适当时向客人积极销售产品；
6、 Proactivelycommunicate with the kitchen regarding menu changes, availabilities andspecials.
随时主动与厨房团队交流沟通菜单的更改、菜品的可用性及每日特荐菜品等信息；
7、Ensure thatstaffing requirements are addressed and applicants selected according tocompany procedures.
确保餐厅人员配备要求得到解决，候选人录取根据公司有关程序和要求进行筛选和录用；
8、 Ensureadherence to cash handling and reconciliation procedures in accordance withcompany policy.
确保现金处理和对账程序严格遵守公司规定并按照政策执行；
9、Managerelevant reporting and analysis of the outlet to ensure cost effective goalsare being met and surpassed.
管理餐厅的相关报告和分析，以确保成本效益目标的达成并努力超越；
10、 Works as ateam, liaises and coordinates with team, peers and other senior managers of alldivisions.
以良好的团队意识与团队成员及别部门管理层进行有效协调沟通；
11、 Executes anyother work or responsibility within his scope of duty given by the superior.
协助上级执行完成相应职责工作。