Concierge Captain 礼宾领班

We are looking for a Concierge Captain
我们正在寻找一名礼宾部领班
As a Concierge Captain , we rely on you to
作为一名礼宾部领班，你的主要工作职责为：
1. Assist guests with all inquiries, both hotel and non-hotel related.
2. Maintain detailed knowledge of key occurrences in your city/location including directions to key points of interests, restaurants, theaters, shopping, cinemas, sporting and recreational facilities, banks, consulates, transport systems and special events.
3. Manage all incoming guest mail, messages, telexes, facsimiles and special deliveries, in accordance with policy.
4. Manage outgoing guest mail, courier services, postage of parcels and freighting as directed by guests.
5. Arrange taxi and airport shuttle service for guests who are expected to leave the hotel upon request.
1.协助客人各种与酒店相关或无关的问询。
2.详细了解所在城市和地区的情况，包括去往主要地点的路线、以及关于餐馆、剧场、商场、电影院、体育场馆、娱乐设施、银行、领事馆、交通系统和特殊活动的信息。
3.按照相关政策，对发给客人的信件、留言、电传、传真和特快专递进行管理。
4.按照客人的要求，对客人寄出的邮件、通过信使服务寄送的信件、 包裹的邮资和货运进行管理。
5.宾客有要求时，为预计离店的宾客安排出租车、机场班车的服务。
We are looking for someone who:
我们正在寻找一位具备以下条件的候选人：
1. 1 years experience in concierge management or related discipline or an equivalent combination of education and experience. .
2.Proficient in the use of Microsoft Office and Front Office System.
3.Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
4.Hotel experience preferred.
1.拥有1年礼宾部管理工作经验，或与此相当的教育和相关工作经验结合的背景。
2.熟练使用微软办公软件和前台系统。
3.拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力。
4.拥有酒店经验者优先。
If you are the right person, what are you waiting for? Click the apply button now!
如果您觉得您适合以上条件，那还等什么呢？请点击下面的申请按键吧！