礼宾主管

Work alongside guest contact colleagues ensuring the delivery of on brand guest service with poise.
与对客同事紧密合作确保向宾客提供符合品牌要求的服务体验.
Execute job tasks according to the pre-defined standards & procedures and in compliance with the company employment handbook.
根据拟定的规定条例以及公司同事手册执行其职责范围内的工作。
Ensure all areas in the lobby, forecourt and parking areas are up to standard and all operating equipment is well-maintained.
确保大堂,酒店正门前区及停车区域符合标准,所有营运设备运作正常.
Be familiar with the 1865 program.
要熟悉1865尊贵会内容.
Demonstrate honesty, reliability, ethics, and professionalism; demonstrate consistency between words & behaviour.
展现诚实，可靠，规范及专业的工作礼仪。
Build positive and productive working relationships with customers, subordinates, peers, superiors, business partners, and the community; encourage this behaviour in others.
与宾客，下级，同级，上级，合作伙伴及社区建立正面及有效的工作关系，并鼓励其他同事也依照此行为准则。
Accept personal responsibility and accountability for achieving results within targeted timelines; ensure clear authority and accountability for results by others.
在规定的时限内承担相应的责任及义务从而完成任务，并清晰其他职务的权限及责任。