F&B Sales Manager餐饮销售经理

Confidently knowing all information of hotel and the F&B outlets.
熟悉所有餐厅及酒店其他部门的信息和促销。
Communicating effectively with relevant departments and regular guests to maximize in house and group business for the restaurant,ensuring direct liaison with them upon arrival.
有效的与酒店其他部门如销售、前台和回头客沟通协调，尽可能的增加餐厅生意，保持直接联系。
Having detailed knowledge of all departmental Standards.
熟悉所有部门服务标准。
Must possess outstanding guest services skills,professional presentation and sophisticated communication skills.
必须掌握杰出的 顾客服务技能，企划提案简报技巧和娴熟的沟通技巧。
Must be guest-oriented, have a vibrant personality,and radiate enthusiasm to assist people.
必须时刻以客人优先，有充满活力的个性，以热情的态度帮助每一个人。
Must be able to gain motivation from achieving sales and revenue targets.
必须以积极的态度完成销售和收益目标。
Must be able to handle a multitude of tasks in an intense, ever-changing environment.
必须能够在激烈和不断变化的环境中处理各种问题。
Must be flexible in terms of working hours.
必须适应灵活的工作时间。
Handle guest complains by following procedures ensuring guest satisfaction.
解决客人投诉，按照简便的保安程序保证客人的满意度。
Provide administrative support and prepare business guest communications in conjunction with the Outlet Managers when necessary.
当各分部门经理需要时及时与他们合作，给与行政方面的支援和与商务客人的沟通。