前台宾客服务接待员 GSA,Front Desk

Plan and coordinate to ensure friendly and efficient service to guests
进行相关计划和协调工作，以确保向客人提供友好和高效的服务
Plan and coordinate all promotional activities for customers
计划和协调所有针对客户的促销活动
Follow up customer statistics
对客户的相关统计数字进行跟踪
Coordinate and supervise all guest activities
协调和监督对客人开展的所有活动
Assist guests in checking in and checking out
协助客人办理入住和退房手续
Greet guests on arrival and arrange rooms
在客人抵店时进行迎接并为客人安排客房
Responsible for the customer relations desk and assist guests with flight reservation and confirmation
负责客户关系台的工作并协助客人进行航班预订和确认
Have the communication skills to use most of the time when interacting with others; Ability to interact with customers, employees and third parties on behalf of the hotel, brand and company
拥有在与他人交往时大多数时间所使用的沟通技能；完全代表酒店，品牌和公司与顾客，员工和第三方交往的能力
Able to read and write English
能够读写英语
Proficient in Microsoft Office and front office system
熟练使用微软办公软件和前台系统
College degree or vocational certificate in hotel management or equivalent
具有酒店管理或相关的大专学历或职业证书
1 YEAR EXPERIENCE in front desk or GUEST SERVICE DEPARTMENT, or equivalent combination of education and related WORK EXPERIENCE is preferred
拥有1年前台或宾客服务部工作经验，或与此相当的教育和相关工作经验结合的背景更佳