西餐厅主管 The Living Room Supervisor

JOB DESCRIPTION 岗位职责:
1. Supervises the day-to-day operations of the western outlet to ensure compliance with all policies, procedures, standards and aiming at satisfying and exceeding the clients' expectations
督导西餐厅的日常工作和服务，以确保各项政策，程序和标准的正常运作以满足和超越客户的期望为目标
2.Coordinates and supervises the work of subordinates, assists in the preparation of the schedule to ensure there is an adequate number of staff on duty and submits for approval.
协助和监督下属的工作，协助完成日常工作计划的准备，以确保有足够数量的服务人员为顾客提供服务
3. Maintains high visibility during meal service in order to ensure smooth running of operations, promotes good public relations, takes corrective actions and handles customers’ complaints to ensure their satisfaction.
保持高度集中，以确保餐厅服务的顺利进行，促进良好的公共关系，纠正员工的错误行为和处理客户的投诉，以确保他们得到满意的回复
4. Coordinates the service activities with the kitchen in order to achieve a timely delivery of food whilst maintaining effective communication with Kitchen Staff.
与厨房建立有效的沟通，同时确保食品及时的送达，确保对所有应急程序、产品促销、产品知识、重要客人、宴会和员工的了解，以便能答复他们的要求和问题
5. Accomplishes a set of administrative duties such as leading and attending meeting, writing reports, maintaining a logbook and other specific duties related to the job function.
完成设定的行政职务，如主持和 参加会议、撰写报告、工作日志和工作职责相关的文件
Job Profile 任职资格：
1. Oral and written fluency in English
西餐需良好的英文口语和书写
2. Minimum 2 years experience in an international class hotel
在国际酒店有至少2年的相关工作经验
3. Motivator and self starter
鼓励他人，严于律己
4. Team leader / builder
团队合作者