Yinlu Restaurant F&B Captain,Yinlu火锅餐厅餐饮领班

•To ensure your standards of personal grooming and hygiene meet those lay down by the resort.
  确保个人仪容和卫生标准符合度假村的规定。
•To maintain and clean all necessary equipment, station and furniture associated to your outlet.
  维护和清洗餐厅的所有设备设施以及餐具摆设。
•The ability to perform all opening and closing duties.
  执行所有的开档，收档工作的能力。
•Familiarize themselves with today’s reservation to ensure the guests are properly met upon in and out restaurant.
  要清楚的掌握当天的餐饮预订，有特殊要求的客人的信息，要确保他们在餐厅用餐的时候都得到热情接待。
•The ability to observe guest’s experiences in the restaurant and anticipate their needs.
  能够观察客人在餐厅的用餐过程，并预测他们的需求，超前服务。
•Monitor and handle guest complaints by following the instant pacification procedures and ensuring guest satisfaction.
  根据部门标准掌握和处理客人的抱怨并确保客人满意。
•The ability to perform cross-training and other tasks or projects as assigned by F&B management.
  能够完成由餐饮管理人员安排的各部门轮岗工作，以及其他任务或项目。
•Work arrangements are not limited to your own post.
  工作安排不限于本职岗位。