1. Assists in the planning and development ofmarketing strategies and promotion plans.
2. Assists in the development and implementation ofthe Sales and Marketing plan.
3. Develops, implements and evaluates short-termtactics and long-range sales plans and programmers. Focused on customer needs and expectations.
4. Conducts market research.
5. Reports on the effectiveness of Sales and Marketingprograms.
6. Assists in setting up systems to monitorachievement of departmental goals and objectives.
7. Manages & assists in strategic departmentplanning and development.
8. Institutes suitable process to allow for efficientand effective utilization of departmental resources.
9. Assists in developing procedures for implementationand monitoring of reporting systems.
10. Ensures compliance with business operations laws.
11. Ensures compliance with hospitality operationslaws.
12. Accesses and analyzes sales and marketing data.
13. Assists and supervises in the execution of salesand marketing plan.
14. Develops new and/or improved products to improvethe competitiveness and maximize profitability; promotes marketing awarenessand clearly communicates the marketing objectives to support the achievement ofplans and sales goals.
15. Competitors’ Activities: keep up with whatcompetitors are doing in the marketplace, always ensure our competitiveness.
16. Assists and supervises the development of marketingstrategies.
17. Promotes products and services.
18. Evaluates sales and marketing programs andstrategies.
19. Manages staff performance and quality improvement.
20. Considers economical, political, and social issuesrelevant to the department.
21. Considers tourism issues relevant to the hotel.
22. Manages department finances, purchasing and stockcontrol.
23. Coordinates and manages work and daily operationwithin the department.
24. Manages industrial relations. Prevents and resolvesgrievances.
25. Staff Management. Facilitates multi-skills.
26. Manages guest services.
27. Prepare monthly forecast on a timely basis
28. Administer staff reviews on a timely basis
29. Ensure financial successes of hotel by overseeingall bookings are profitable for entire hotel
30. Develops communication/administration systems andprocedures.
31. Maintains and implements effective interpersonalskills.
32. Abides by the Marriott Employee Handbook.
33. Abides by Marriott policies and procedures.
34. Analysis, evaluates and improves personalperformance on a continual basis.
35. Constant customer contact directed towards existingcustomers and potential customers.
36. Identifies and handles sales leads effectively andefficiently.
37. Represents the hotel and participates in domesticand international sales activities.
38. Carries out other tasks as directed by supervisor
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