The Duty Manager is responsible for the security control of all hotel key’s rent whilst on duty.
在当班时,值班经理根据安全需要负责控制整个酒店的钥匙借用。
Responsible for security checks of the entire hotel and its equipment on a regular basis each day/evening.
每天/晚需要负责进行整个酒店的安全和日常的设备检查工作。
Responsible for attending to, resolving or acting upon any alarms or security breaches that may occur whilst on duty
负责解决当班期间发生的安全问题。
The Duty Manager is to ensure and oversee that the Receptionist shift procedures/duties are completed on time and are procedurally correct.
值班经理要负责监督接待员、收银员及时准确地完成本职的日常工作。
To ensure that computer reports are done as scheduled.
要确保日常电脑报告的完成。
To ensure that on-going pertinent/relevant logbook communication to other shifts is maintained.
负责向其它班次协调交班记录上需要沟通的事项。
To assist all area in the Front Office Dept. whilst on duty as required.
在当班时间根据需要协助前厅部所有岗位的工作。
Brief incoming Duty Manager on items to be followed-up.
向接班的值班经理简要介绍需要落实的有关事项。
Maintain daily an accurate record in the Duty Manager logbook of items and incidents which may be of concern to management and /or which may require further attention.
如果是管理层需要的或日后可能需要注意的事情,要如实地记录在值班经理的交班记录本上。
To assist as required/requested with the solving of any guest complaints/upsets.
根据需要协助解决客人的投诉和问题。
The Duty Manager is responsible for action fire and emergency procedures and for contacting Senior Management in case of a fire or emergency whilst on duty.
值班经理要负责执行防火和安全条例,在当班时一旦发生火灾或安全问题要同酒店的高级管理人员联系。
Responsible for the timely hand-over, briefing by out going/in coming
负责及时向接班的值班经理作简要的交班。
To ensure that you as a Duty Manager are constantly aware of and ‘up-to-date’ with all happenings and operations within the hotel It is vital that you have an obvious presence throughout the hotel, and be visible public areas whilst on duty.
作为一名值班经理,要始终密切关注饭店的运作和发生的所有事情。当班期间,必须巡视饭店的各个公共区域和各部门。
Responsible for ensuring clear and constant communication lines are kept with all staff and hotel department
要负责同所有的员工和饭店的各个部门保持良好的沟通。
Responsible for providing change to other departments and the correct balancing of the main safe float
负责同其它的部门换钱并要保证备用金的安全和准确。
Ensure that you as a Duty Manager are completely aware of all hotel's services and facilities, outlet operating hours and scope of service.
作为值班经理要始终关注酒店的服务质量和设施设备以及餐厅的良好运转。
Responsible for on going pertinent/relevant logbook communication to other shifts/departments
负责向其它班次/部门协调交班本上有关需要沟通的事项.
To acquire through training provided a comprehensive knowledge of Hotel Property Management System (OPERA), PABX System
通过培训,要掌握酒店电脑系统(OPERA)、交换机系统的综合知识。
Responsible for adhering to staff rules and regulations as detailed in Pullman Shanghai South’s staff handbook.
要遵守酒店的店规店纪和员工手册。
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