Assistant Learning & Development Manager 学习与发展副经理

【岗位职责】
•Analyse training needs of the hotel in general and individual departments, and develop strategies which address needs, presenting in the form of a Training Business Plan for the GM and Executive Committee for review.
分析酒店总体和部门的培训需求，并开发相应的策略，为总经理和其它管理成员做培训计划的演示。
•Monitor the progress of the Training Business Plan for each department to ensure that the training objectives are being achieved.
监督部门培训计划的进行情况与结果。
•Keep all hotel training records and make sure the records are in order.
保持酒店培训的记录。
•Establish a training library of books, videos, journals and audio visual materials to assist trainers in their training programs and for staff personal development.
建立培训资料库，收集书籍、录影、等资料以协助培训员进行培训课程并为员工的自我开发创造条件。
•Consolidate materials received for editing and translation purpose.
翻译和编辑收到的材料。
•Update training records, and all the files in training office.
维护更新所有培训资料档案及培训记录。
•Manage the booking and usage of the training room.
管理培训教室的预定及使用。
•Design, produce and implement training programmes which meet specific departmental needs in conjunction with Department Heads, ensuring that training session plans are structured and that training is effective.
设计、创建并实施培训课程以结合部门特殊的需求。保证培训计划的结构性和有效性。
•Attend departmental training session and critique performance.
参加部门培训课程并评估表现。
•Use Artyzen benchmarks to monitor success of training programs and amend your efforts accordingly. E.g.: CAPS, GSI, and achievement of budget, etc.
使用雅辰衡量标准监督培训课程的成功并适时地修改。达到预算等目标。
•Assist Department Trainers in preparing and conducting departmental training and assess accordingly.
帮助部门培训员准备并实施部门培训并相应地评估结果。
•Obtain a network of specialist training professionals who can assist with the conduct of training programmes for advanced or specialist training.
获得培训专职人员的联系网络，以帮助培训课程的实施。
•Liaise with other Artyzen Training & Development Managers to share experiences and resources.
与其他雅辰培训与发展经理交流经验和资源。
•Liaise with educational institutions conducting hospitality and training courses.
与教育机构合作实施服务业培训课程。
•Maintain current information and records of suppliers of training resources and materials.
保持更新信息并记录培训资源和资料供应商。
•Delivers briefings of all internal programmes to executive management and department heads.
为管理层和部门经理传达所有内部培训项目的简述。
•Observe in-house training and provide timely feedback and constructive suggestion to Head of Human Resources.
旁听检查店内培训课程，并及时向人力资源部总监提供反馈和具有建设性的意见。
•Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.
教练、提供咨询并纪律约束员工，提供建设性的反馈以提高表现。
•Promote and facilitate cross training to make” Multi-task and Multi-skill” come true.
提倡交叉培训实现“多任务，多技能”。
•Maintain hotel information on staff bulletin board every month; update as when required.
每月维护员工布告栏上的酒店信息，必要时做出更新。
•Plan and implement staff activities, such as team building, outing etc.
负责各项员工活动的规划及实施，如团队建设、出游等。
•Handle employee benefits related issues, such as the purchasing and distribution of festival gifts, etc.
负责员工福利项目，如节假日礼物的购买与发放等。
•Direct and supervise repairs of any disorders or breakdown in HR Office.
监督、管理人力资源部办公日常物品的维护工作。
•Take the responsibility of HR fixed asset management, including purchasing, storage, maintenance, inventory etc.
负责人力资源部固定资产管理， 包括采购、储存、维修、盘点等。
•Be responsible for company Library management.
负责公司图书馆管理。
•Be responsible for locker room and locker management.
负责公司员工更衣室及更衣柜的管理。
•Be responsible for company suggestion box management.
负责公司意见箱管理。
•Assist Department Head to decorate the back of house to create Artyzen Habitat culture.
协助部门负责人装饰员工后区并创建雅辰悦居文化。
•Implement Employment Satisfaction Survey as when required.
按要求进行员工满意度调查。
•According to the green hotel requirements to work to save energy and reduce wasting.
严格按照绿色酒店标准完成工作，节约能源，减少能耗。
•Arrange the training about green hotel standards timely and make sure all the working produce are in green ways.
定期对员工进行绿色酒店相关知识培训，并确保工作流程符合绿色环保标准。
【岗位要求】
•Have more than 3 years of working experience in the same position.
有相同岗位工作经验3年以上。
•Be familiar with the job training procedures.
熟悉岗位培训工作程序。
•Understand the service work norms and quality standards for hotel staff.
了解酒店员工的服务工作规范和质量标准的要求。
•Possess good communication and coordination skills.
具有良好的沟通能力和协调能力。
•Have strong comprehensive writing and oral expression abilities.
具有较强的文字综合能力和口头表达能力。
•Be proficient in operating computers.
能熟练操作计算机。