总机接线员 Telephone Service Agent

1.Processall incoming and outgoing calls accurately and courteously
正确并礼貌地处理所有打进和打出酒店的电话
2.Records and controls accurately wake up calls
准确记录并管理叫早服务
3.Assistsguests with international calls and directory queries
协助客人处理国际长途和号码查询
4.Handlesguests needs or requests and reports complaints to the Supervisor
满足客人的需要或请求，并向主管汇报投诉情况