工作职责:
Develop and implement monthly training plans in accordance with the hotel’s annual training plan.
1.根据酒店年度培训计划,完成月度培训计划制定与组织实施;
Collect training needs, conduct basic analysis, and carry out effectiveness evaluations.
2.采/收集培训需求,完成基础分析与效果评估执行;
According to operational needs, be capable of developing foundational courses, and assist in developing advanced courses and building the training system.
3.根据运营需求,能够完成基础课程开发,协助开发高阶课程与培训体系建设;
Build and maintain the internal trainer team and the hotel’s internal training network.
4.内训师队伍与酒店内部培训网络建设;
Be responsible for brand culture inheritance and service standard implementation; plan and organize employee activities.
5.负责品牌文化传承与服务标准落地,计划与组织员工活动;
Manage the digital training platform and maintain training records.
6.数字化培训管理平台及培训记录管理及维护;
Execute and manage training programs and resources in accordance with the annual training budget.
7.按照年度培训预算,执行/管理培训项目及培训资源;
Report progress and results to superiors in a timely manner.
8.及时向上级汇报执行进展和结果;
任职资格:
Have at least 2 years of relevant experience in hotel training; background in luxury hotel brands or InterContinental full service hotel brands is preferred.
1.具备2年以上酒店培训相关工作经验,有奢华酒店品牌/洲际全服务酒店品牌从业背景者优先;
Good command of English in listening, speaking, reading, and writing.
2.良好的中英文读写及沟通能力;
Excellent capabilities in course development and training delivery/presentation.
3.具备优秀的课程开发能力与授课表达能力;
Proficient in Microsoft Office; familiar with online learning platforms and digital training tools; skilled in using image/video generation, editing, and clipping software.
4.精通微软办公软件,熟悉在线学习平台及数字化培训工具,熟练运用图片视频生成/编辑/剪辑软件;
Passionate about training work, with strong professionalism and a sense of responsibility.
5.对培训工作有热情,具备良好的职业素养与责任心;
Familiar with training process management; experience in independently leading training projects is preferred.
6.熟悉培训流程管理,有独立主导培训项目经验者优先;
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