Executive Assistant Manager 行政助理经理

- F&B Background is a must.
必须餐饮背景。
- Assist General Manager in thedevelopment, implementation and monitoring of financial and operational plansfor the hotel to ensure optimum guest satisfaction, sales potential andprofitability.
协助总经理制定、执行、监管酒店的各项财务与运营计划，确保获得最佳宾客满意度，并提升销售潜力和盈利能力。
- Make recommendations forcapital improvements to enhance the assets of the hotel and/or company and brand loyalty.
提出资产改良建议，优化酒店与公司资产及提升品牌忠诚度。
- Direct day-to-day activities,plan and assign work, and establish performance and development goals for teammembers. Provide mentoring, coaching and regular feedback to help manageconflict, improve team member performance and recognize good performance.
管理员工日常事务，计划并分配工作，为每个员工设定绩效及个人发展目标。为员工提供教导、辅导，并给予定期反馈，帮助解决各种员工矛盾，提升员工绩效，并对员工表现优异之处予以认可。
- Educate, train and motivatehotel staff while ensuring they have the information, market data, tools andequipment to successfully carry out job duties.
为酒店员工提供教育与培训，激励他们更好地完成工作，为他们配备成功完成工作职责所需的必要信息、市场数据、工具和设备。
- Recommend and/or initiatesalary, disciplinary, or other staffing/human resources-related actions in accordance with hoteland/or company rules and policies.
- 根据酒店或公司的规定和政策，对员工工资、工作规程或其它与人力资源相关的事务提出建议或初拟方案。
- Promote teamwork and qualityservice through daily communication and coordination with key department heads.
通过与主要部门领导进行日常沟通和协作促进团队合作、提高服务质量。
- Interact with guests andindividuals outside the hotel, including, but not limited to, current andpotential clients, owning company representatives, community leaders,government officials, travel industry representatives, suppliers, competitors and other members of thelocal community.
同宾客及酒店外部人员建立良好关系，包括但不限于现有客户与潜在客户、集团公司代表、社区领导、政府官员、旅行社代表、供应商、竞争对手及其他本地人士。
- Ensure highest level of guest satisfaction by providing qualityguest services and amenities.
提供优质的服务和优良的设施，确保达到最高的宾客满意度。
- Ensure a safe and secureenvironment for guests, team members and hotel assets in compliance with owners’policies and procedures and regulatory requirements. Maintain relations withoutside contacts.
确保酒店宾客、员工和酒店资产的安全，遵守业主政策与流程及相应法规要求。负责酒店的对外联系。
- Act as public relationsrepresentative to raise awareness of hotel and brand in local community. Drive team member involvement incommunity organizations, activities and businesses.
担任公关代表，在本地提升酒店和品牌知名度。鼓励团队成员参与社区组织与活动，开发本地业务。
- Develop and carry out actionplans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprint.
开发并执行各种行动计划，提高环保意识，逐步减少酒店排碳量。
- In charge the OE Management andthe Quality Management.
负责酒店的资产管理以及质量管理。