Crowne Meetings Fulfillment Manager 皇冠会务销售经理

-       Develop deep understanding and knowledge of key sectors targeted by hotel, and gain sectorial/account expertise when necessary to maximise guest satisfaction
        了解酒店目标客户的需求及相应的行业知识，确保酒店的产品及服务优于竞争对手酒店，最大化的提高生意装换率及客户满意度。
-       Prepare Weekly Events Forecast and seize upselling opportunities
        准备每周活动的预测和把握扩大销售的机会。
-       Ensure the timely follow-up and pursuit of strategic relationships with customers and stakeholders in order to drive the highest levels of conversion 
        确保生意的及时跟进及同客户建立战略合作的关系，提升并维持生意转换率及客人满意度始终维持高水准。
-       Supervise the timely delivery of Master Invoice to customers and facilitate payment 
        跟进客户发票交付以及加快客人付款。
-       Work closely with the Reservations, Sales & Marketing, and F&B departments to ensure the accounts from the events are consolidated
        与预订部，市场销售部，餐饮部通力合作以确保所有环节顺利进行。
-       In the pre-event planning process, consult with the meeting planners to identify optimal meeting room configuration, recommendation on meeting/break flow, menu planning, food & beverage coordination, table arrangements, decoration options, etc. to improve meeting efficiency and productivity
         在会议计划过程中，同会议主办方充分沟通，考虑活动的流程，餐饮安排，菜单定制，布置需要等因素，确保活动场地的优化使用，提高会议执行的效率。
-       Meet with each meeting planner daily to debrief on daily events, review consumption, bill and any exceptions to contracted billing and review estimates of final billing
         每天每个会议筹办者见面汇报日常事件，检讨消费，账单和任何异常合约估计最终计费帐单和审查
-       Plan and conduct pre-event meetings with clients and catering staff to determine potential enhancements to the guest experience
         计划和进行事前与客户以及餐饮工作人员协商，以确定潜在的客户体验的增强