楼层主管

1.执行行政管家的工作指令，协助行政管家主持楼层客房日常操作性管理事务，并向其报告工作。
Perform executive housekeeper work instructions, assist executive housekeeper led floor of day-to-day operational management affairs, and report to their work.
2.负责下属员工的人力安排和召开员工早例会；并检查员工的仪表仪容。
Be responsible for the subordinate staff arrangement and held a staff meeting; And check the employee's instrument appearance.
3.负责楼层领班及楼层员工的素质、业务技术、服务意识、工作能力的督导、培训工作和考核、评估工作。
Responsible for floor captain and floor staff quality, professional technology, service consciousness and ability to work supervision, training and assessment, assessment of the work.
4.巡视所属楼层，控制所属区域的清洁卫生质量和员工的服务质量，抽查客房卫生， 检查VIP客房。
Patrol belongs to the floor, the control area of cleaning and hygiene quality and staff service quality, selective examination room health, check the VIP room.
5.负责调配、指导服务员按工作程序和标准操作，保证服务质量和效率。
Responsible for the deployment, guiding the waiter according to working procedure and standard operation, ensure the quality of service and efficiency.
6.管理楼层和客房的财产，控制物品的浪费和流失。
Management and the property of the guest room floor, control waste and loss of the goods.
7.安排计划卫生和周期卫生工作，定期向部门提出卫生考评意见和问题分析报告，积极向部门提出合理化建议。
Arrangement plan of health and periodic health work, periodic health assessment opinions to the authorities and problem analysis report.
8.负责设施设备的维护和保养
Responsible for equipment maintenance and maintenance.
9.负责所辖区内员工的思想工作，关心员工困难，并及时给予帮助。
Responsible for the staff's ideological work within their respective jurisdictions, takes care of people is difficult, and to help in time.
10.组织有意义的集体活动，建立良好的人际关系和工作气氛
Meaningful collective activities, to establish good interpersonal relationships and work atmosphere.
11.负责楼层和客房区域的安全和消防管理
Responsible for safety and fire fighting management of floor and guest room area.
12.每日填写巡查和工作日志报行政管家。
FiIl the daily patrol and work logs submitted to the executive housekeeper.