大堂吧主管 Lobby Lounge Supervisor

岗位职责 Job Responsibilities
1.Assume responsibility of daily operations in assigned outlet to ensure a smooth running, profitable operation within the framework of the hotel.
在酒店框架下，承担在大堂吧日常运作中的责任，以确保顺利运营并盈利。
2.Actively support the Quality Improvement Process.
积极支持质量改进程序。
3.Assist in ensuring that scheduling functions are performed accurately and on a timely basis.
协助及时更新和准确排班。
4.Assist in maintaining a highly motivated and well-trained staff.
帮助培训热情和训练有素的员工。
5.Open and close shift in accordance with the manager checklist.
按照经理的检查表来开始和结束一天的营运。
6.Initiate aggressive guest interaction through seeking and soliciting feedback from guests.
与客人进行积极的互动，来寻求反馈。
7.Train, maintain and enforce all Marriott service standards in the outlet.
在大堂吧中，培训、维持和执行所有万豪的服务标准。
8.Enforce the Marriott standardized drink recipe and presentation guidelines to ensure consistent quality beverage to our guests in accordance with the Marriott Bar Guide.
执行万豪规范的酒吧指南，并进行展示，以确保给客人提供的饮料具有一贯的品质。
9.Properly execute revenue and check control procedures on shift.
在班次上正确执行收入和账单控制程序。
10.Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
熟悉所有万豪客人的奖励计划和关于他们账目的正确结算程序。
岗位要求 Job Requirement
1.Minimum of two years of lobby lounge operations management experience
 至少2年以上的大堂吧管理经验
2.Demonstrated strong hospitality and communication skills
有较好的服务精神和沟通技巧
3.Proficient in English and Chinese
熟练使用英语和中文