行政副管家

Assists Executive Housekeeper oversees and directs the day to day operation of Housekeeping Department and assists in the forward planning of the department.协助行政管家监督及指导客房部日常运作，协助提前制定部门计划Works with superior in the preparation and management of the department’s budget. 与上级一起准备和管理部门的预算工作Obsess of housekeeping overall requirement.全面掌握管家部工作必要的知识和专业技能Directs the work assignment of supervisory and non-supervisory personnel指导管理人员及非管理人员的工作委派Monitors and ensure Housekeeping personnel are familiar with in house facilities for the purpose of assisting guests, ensure guests receive prompt and courteous service监督并确保客房部员工熟悉酒店设施，确保客人得到迅速及礼貌的服务Informs other operating departments of Housekeeping matters, which concern notably the Front Office, to ensure accurate room status, in addition to communicating with Engineering and the Laundry通知其他与客房部相关联的运作部门，尤其是前厅部，以确保房态的精确性，并与工程部及洗衣房进行沟通Schedules routine inspections of all housekeeping areas by supervisors, including occupied and non-occupied rooms. Inspects guest rooms in all Housekeeping areas on a regular basis to ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced / refurbished as required安排主管对客房区域进行常规检查，检查包括住客房和空房。定期检查所有客房区域的客房，以确保家具及设施设备的清洁，得到及时维修，保持良好状态，并按要求替换或按规定翻新。Follows up on progress of agenda items covered in regular meetings. Maintains a steady flow of communication to the Executive Housekeeper on all matters affecting the Housekeeping Department跟进例会中涵盖的日常项目进程。就影响客房部的所有事宜，与行政管家保持稳步沟通 Works with the Executive Housekeeper on routine cleaning programs including spring cleans, etc与行政管家合作处理日常清洁，包括客房大清洁等Assists in monitoring and controlling Housekeeping procedures including lost and found, key control, security and emergency procedures, health and safety for employees and guests协助监督并控制客房流程，包括失物招领，钥匙管理，安全及应急流程，及酒店员工和客人的健康安全。Ensures that consumption of guest supplies is under control确保客用品消耗量在控制范围内Supervises outside contractors to ensure contractual compliance监督外部承包商，确保合同执行无误 Works with Superior and Human Resource Manager to ensure the departmental performance of staff is productive.与上级和人力资源部经理合作，以确保部门具备有效的人力资源Ensures training needs analysis of Housekeeping staff is carried out and training programme are designed and implemented to meet needs. Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance.确保客房员工培训需求的分析被执行，培训计划有计划地实施并要满足其需求。指导、训练员工，与员工进行交流，接收员工的反馈信息有利于提高工作业绩Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines and ensure your direct reports do the same.熟悉职业保健、安全职责相关政策和程序，以确保所有程序能得以安全地执行，并在职业保健和安全职责方针的指导下确保行为落到实处Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly. Initiate action to correct a hazardous situation and notify supervisors of potential dangers.熟悉酒店安全，急救，消防，和紧急情况的处理程序，并能正确的使用相关的设备。及时对危险的情形采取补救措施，并对主管通报存在的潜在危险Obey temporary arrangement or transfer by superior and department head, implement other responsibilities assigned by superior服从部门领导工作上的临时安排及调动，履行上级分派的其它工作和职责
Perform other duties assigned by the management.
履行管理层安排的其他工作职责。