餐饮部实习生Food & Beverage Trainee

任职资格Qualification：
1.在校学生
School student
2.人际交往能力。
Interpersonal skills.
3.较强交流沟通能力。
Excellent communication skills .
岗位职责Job Description：
1.确保遵循品牌承诺并始终提供优异的对客服务。
Ensures the delivery of brand promise and providesexceptional guest service at all times.
2.礼貌而高效地处理所有客人和内部客人的投诉和询问，确保问题得到圆满解决。
Handles all guest and internal customer complaints andinquiries in a courteous and efficient manner, following through to make sureproblems are resolved satisfactorily.
3.确保酒店最基本的品牌标准都要被贯彻执行。
Ensures that minimum brand standards have beenimplemented.
4.完全了解Infrasys电脑系统的各方面。
Fully conversant with all aspects of theInfrasys System.
5.对菜单上的所有菜品和饮料有全面的认知和理解，并能推荐菜品和饮料的搭配及促销。
Have a thorough knowledge and understandingof all food and beverage items in the menu and the ability to recommend Foodand Beverage combinations and up sell alternatives.