F&B Service Team Leader 餐饮服务主管

·      In the absence of a Manager, conducts shift briefings to ensure hotel activities and operational requirements are known 
在经理缺席时主持交接班说明会，确保员工了解酒店的活动和运营的要求。
·      Endeavour to resolve all complaints during shift and logs all complaints in log book for further follow up
在自己当班期间尽可能解决所有的投诉，并在工作日志中记录所有投诉以便进一步跟进的工作。
·      Establish and instruct staff in cash security procedures
制定并指导员工执行现金安全制度。
·      Supervise the maintenance of service equipment
监督服务设备的维护保养。
·      Monitor standards of guest facilities and services
监督客用设施和服务的标准。
·      Control stock and monitor security procedures
控制存货和监督保安程序。
·      Assist with menu and wine list creation
协助菜单和酒水单的设计工作。
·      Supervise functions
监督各项职能。
·      Supervise outlet service
监督餐厅的服务。